Commercial intake
Share product category, expected annual volume, target FOB range, sales channel and buyer role. Kirby uses this information to separate ready options from projects that require modification.
Contact
Use one message to share target market, first-order volume, product category, packaging format and required documents. The more specific the intake, the faster the response.
Share product category, expected annual volume, target FOB range, sales channel and buyer role. Kirby uses this information to separate ready options from projects that require modification.
Email: [email protected]
Phone: +1 800 000 2450
Response target: within 24 hours for qualified appliance requests.
Monday to Friday, 9:00-18:00 supplier coordination hours. Cross-border requests are reviewed with market, plug, voltage, carton and document requirements in mind.
Kirby can respond faster when buyers provide complete commercial and technical context. For cleaning appliances, include vacuum format, accessory bundle, bag or filter requirement, package quantity and any service-parts expectations. For home-climate appliances, include voltage, plug type, tank or airflow target, noise expectations, safety document needs and carton limits. Private-label buyers should also mention logo placement, manual language, barcode rules and packaging artwork status.
This contact page uses the same shared inquiry component as the rest of the site so the request enters one consistent path. The form should be treated as the first sourcing brief, not a general message box. If your team has a spreadsheet, attach the key details in the message field and reference the expected launch date. Kirby will reply with the likely sample route, document scope, MOQ assumptions and questions that need confirmation before pricing can be finalized.
For repeat orders, reference previous SKU names, accessory ratios and any carton changes. That helps keep replenishment discussions short and prevents a familiar order from being treated as a new project. Minimal communication works best when the first message contains the right facts and clear priority constraints.